Our commitment to trust and safety
Trust and safety are built into everything we do, with clear expectations, verified guides, and thoughtful safeguards that help every family tour with confidence.
Safety, trust, and transparency at every step
Every guide on SchoolScoops is a verified current student — background-checked, trained, and committed to giving your family an honest, personalized experience.
We built SchoolScoops around a simple belief: families deserve real information from real students.
From the moment you book to the day of your tour, our platform keeps guests and guides safe, payments secure, and expectations crystal clear — so you can focus on finding the right fit.
Safety is our top priority
Every SchoolScoops tour is led by a verified guide and supported by clear standards designed to help you and your guide explore campus with confidence.
Minors must be accompanied by a parent
For any tour involving a guest under 18, a parent or legal guardian must be present for the entire tour. One-on-one, in-person tours with minors are never allowed.
All guides commit to our Youth Protection Pledge
All SchoolScoops guides agree to our Youth Protection Pledge, which requires appropriate boundaries, public on-campus tours only, and no contact with minors outside the platform.
Tours must take place in public areas
All tours must take place in public, visible areas of campus. Private or restricted areas such as dorm rooms are never allowed.
Always professional and respectful
All interactions must remain respectful, professional and appropriate at all times.
Boundaries keep everyone safe
Physical, verbal, or digital boundaries must always be respected, without exception.
Zero tolerance policy
We do not tolerate harassment, bullying, or discriminatory behavior based on race, gender, sexuality, religion, or background.